Skip to main content

Timeout Setting for Screen Sessions on Data Platform User Console

The Data Platform User Console console is preconfigured with a screen session timeout set for 120 minutes.

You can configure a different timeout setting by modifying the “session-timeout” value (in minutes) in the web.xml file found at the following location:

<NORMALIZE_BI_HOME>\Tools\server\biserver-ee\tomcat\webapps\NormalizeBI\WEB-INF\web.xml
note

You must restart the Data Platform User Console service for these changes to take effect.

To change the default session timeout value from 120 minutes to 200 minutes:

  1. Stop the Data Platform User Console Service.
  2. Change:
<session-config>
    <session-timeout>120</session-timeout>
</session-config>
  • to
<session-config>
    <session-timeout>120</session-timeout>
</session-config>
  1. Remove the files from the following two paths:
    • <install location>:
\Program Files\Data Platform\User Console\Tools\Tomcat\webapps\temp\*
\Program Files\Data Platform\User Console\Tools\Tomcat\webapps\work\*
  1. Start the Data Platform User Console Service.
note

The session timeout setting works in LDAP mode. It does not work in Windows Authentication mode.